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New flooring should complete the perfect look in your home by adding style, comfort and warmth. Naturally you’ll want the look, feel and enjoyment to last.


To help you achieve this you’ll need to take good care of your new flooring, maintain it as well as you can and clean it properly.


This guide will give you some useful and practical tips to maintain and care for your new flooring.

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Cleaning Your Carpet

  • Move fast! The sooner you tackle a spill,the better the chance of avoiding a stain.

  • Don’t leave spills or stains until later or allow them to dry as it may be harder to remove.

  • Blot away all the liquid stain with dry kitchen towel or a clean white dry cloth.

  • Semi-solid substances should be removed with a plastic spatula.

  • Remember to be patient – don’t rub vigorously or over-soak the stain.

  • Always work from the outside of the stain inwards to minimise it spreading.


  • To clean off any remaining stains, blot with a clean, damp cloth.

  • When the stain has been removed, carefully blot the carpet dry with kitchen towel.



For a polypropylene carpet, a solution of bleach and warm water can be used. Simply dilute one part bleach to ten parts water. Please note, DO NOT USE THIS ON WOOL CARPETS, and take care not to oversoak the carpet. Repeat if required or contact a professional cleaner if most persistent stains remain.


 Here are our key maintenance notes for caring for your new carpet:


  • Vacuum regularly, at least 2-3 times a week (with heavy traffic areas vacuum daily). 

  • A large, strong doormat will reduce dirt from outside being spread around the house.


  • Removing your shoes at the front door will lessen the impact of everyday wear and tear.


  • Vacuum once first fitted to get rid of any small stray fibres that get left behind after installation.


  • Move furniture to clean to reduce indentations.

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Loop pile carpets should be vacuumed with a cylinder cleaner using the suction head only. Avoid using beater heads and brushes – they will catch and lift the fibres, and eventually, this will give your carpet a bobbled or felted appearance.



Cut pile carpets should ideally be vacuumed with an upright vacuum cleaner with a beater bar and brush. You can also opt to use a cylinder vacuum cleaner with a similar attachment.



We recommend a vacuum cleaner with an adjustable height for soft deep pile carpets, to ensure proper airflow over the pile surface during cleaning.

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Sweep up any loose dirt that may cause scratches before cleaning your floor.


Use a non-abrasive mop.

Wipe up spills as soon as they occur to

prevent any damage.


Use furniture pads to prevent scratches

and dents and always lift furniture rather than sliding.


Use abrasive liquids or metal scouring

pads as these will damage the floor.


Pull heavy furniture across the floor

when moving.


Use an excessive amount of water to

clean vinyl floors



Following Installation:

After your new luxury vinyl tiles have been installed, avoid walking on them for at least 24 hours. After 24 hours sweep or vacuum to prevent loose dirt or grit from scratching the floor.

​Polishing using an LVT recommended product for your floor can be beneficial to help prevent slight surface scratches and provide further protection.

And if you have underfloor heating, do not put it on for 48 hours after installation, then put on a low heat and gradually increase the temperature over a 7 day period.

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Day to day cleaning:

Sweep or vacuum the floor to remove loose dirt, grit or dust.

Mop the floor evenly, using a clean mop with natural cleaning solution to regularly clean your floor. Rinse the floor with clean water and allow to dry.

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Install barrier mats at entrances to pick up grit and moisture (please note, some rubber backed matts may discolour the floor).


Ensure your furniture is fitted with protective

pads where necessary to prevent scratches.

Remove spillages as quickly as possible to

reduce risk of staining and causing slip hazards.

Always use clean equipment when maintaining your floor.


Use abrasive liquids or metal scouring pads as these will damage the floor.


Clean the floor with solvents, caustic

detergents, washing up liquids, soap powders, bleach, furniture polish, petroleum-based products, pine gels, stain remover or highly coloured products. These products could make

the floor slippery or cause permanent damage.

Drag furniture with unprotected feet across the floor.

If you have any questions regarding the care of your new carpets and flooring, our expert team are always on hand to help,

before, during and after your installation.

Pop into our showroom or give us a call on 01228 546800

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